How do credits and measurement levels work?

At the Standard level, 1 credit = 1 prompt × 1 engine × 1 scan. Credits belong to the organization. On paid plans the monthly credits renew every 30 days; the free plan's starting credits cover one scan and a few assistant questions; they don't renew and lapse if unused within 30 days. Reports don't use credits. The assistant in the dashboard uses 1–3 credits depending on the question; the assistant on the website is free.

Each brand has a measurement level: Standard, Advanced or Deep. The level decides which models the engines are asked with; Advanced and Deep use more capable models and spend more credits per call. Brand settings show each level's estimated monthly credit use for that brand. On the free plan, measurement runs at Standard.

A level change applies from the next scan. The trend chart marks the scan where the level changed: scores before and after that point were measured with different models.

If credits run out mid-scan, the scan runs as far as the remaining credits allow and is marked "partial". On paid plans you can buy an extra credit pack from the billing page when credits run short: a pack is valid for 12 months, and your monthly credits are spent before the pack. Credit terms are in the terms of use.