Privacy Policy

Account data (name, email), brand configuration (website, industry, aliases, competitors, prompts), engine answers and derived metrics, payment references (we never store card data), and product usage events.

Your prompts are sent to the official APIs of OpenAI, Anthropic, Google and Perplexity. To measure Google AI Overviews and AI Mode, only the prompt text plus country and language are sent to SerpApi LLC (USA); no account, user or brand identity is sent. What we send is brand and category questions; it contains no personal data. We never scrape any engine's consumer interface ourselves.

Payments run through iyzico. Your card details are processed by iyzico and never stored in our systems. At the payment step your name, email address, phone, billing address and IP address are passed to iyzico to take the payment and for fraud checks; we do not keep your IP address for this purpose. We hold subscription and payment references and billing records.

Only strictly necessary cookies (session, security); no analytics or advertising cookies. Visit statistics are kept with Umami Cloud, which writes no cookies and stores no IP addresses (data in the EU). See the Cookie Policy.

Data is held on servers in the European Union, encrypted in transit and at rest. Row-level security policies ensure each organisation can access only its own data. Our support team can only look at the data in your dashboard with permission granted by the account owner in the dashboard, limited to 24 hours and read-only; every visit is logged and shown to the account owner. Permission can be closed at any time.

When you close your account, your data is fully deleted within 30 days. For earlier deletion, write to info@vibetogeo.com.